Homeowner
Services

The Castle & Cooke Homes Hawai‘i team is here for you long after the documents have been signed and the keys have been turned over to you. Listed here are a variety of services we offer to our homeowners, from our state-of-the-art Design Center to online Warranty Service Requests. 

 

Design Center

Personalize Your Dream Home

Castle & Cooke is the only developer in Hawaiʻi that offers a full-service Design Center where you can personalize your home with hundreds of personalization options from flooring to cabinets, countertops, fixtures, appliances, and more. At Koa Ridge, you can personalize your dream home to suit your lifestyle and needs. Please schedule a consultation with one of our Homeowner Service Agents to browse through the design options and features available for you to personalize your space. This service is only available for new homes built by Castle & Cooke Homes Hawai‘i.

The Design Center is open for homeowners by appointment only, Ph. 808-548-2998.

Now you can personalize your new home from anywhere with our new Online Design Center. Explore, select, and virtually visualize flooring, countertops, cabinets, and many more design options for your home. You can also save your selections to a wishlist and share them with your Design Center consultant at your appointment.

view online design center >

 


Koa Ridge - Home Orientation & Turnover

Home Orientation & Turnover

Before closing, you’ll receive a detailed walk-through of your new home, led by a Castle & Cooke Representative, where you’ll learn about the quality and craftsmanship that went into building your home and how to properly care for and maintain it. At the end of the tour, you’ll have a firm understanding of how everything works and what your warranties cover.


Koa Ridge - Warranty Service Request

Warranty Service Request

Should you have a concern with your home within the warranty period, Castle & Cooke is here to help. Please fill out our online warranty service request form.

Warranty Service Request Form >